(no subject)

Over the past few months, I've been writing and developing a User Guide for a product for my client. I've dropped Drafts to people and set deadlines for the comments to be returned to me. Some people are pretty good about getting the comments back to me on time, but others just shrug their shoulders and say "I didn't have time read your documentation. I've got better things to do."

Now I'm a week away from the end of the contract and people are calling for my head. All these people who said they didn't have time to read are now reading and not liking.

NOW they don't like the structure.
NOW they're telling me the content needs to be improved.
NOW they're reporting that the documentation is not a quality product.

NOW. A week before the end. Not two months ago when I put out the Second Draft. Not a month ago when I put out another Second Draft for more people to look at.

They tell me this NOW, a week before the product is to be shipped out. One guy had the audacity, after admitting that he had NEVER read the document (despite many requests to read the documentation before this), to ask if this was a final draft. Argh!

I need to get out of this business.